Terms Of Use

DisenoJewels.com is the shopping website of Diseno Jewels, a proprietary concern, that allows users and consumers to browse, select and purchase precious stones and or precious metal jewellery and accessories (“Products” or “Goods”) from the website.

Please read these Terms of Use carefully before using this website. If you do not agree to these Terms of Use, you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein). These Terms of Use set out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Users").

The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.

 

Definitions

“Products” shall include BIS certified gold coins of different Purity and Weight and Jewellery that is predesigned or jewellery set with precious stones / diamonds / gemstones etc that are available for sale on our website. Please note that all Jewellery may be of different tone, colour, purity and weight of gold, silver, platinum or any other metal as described for each product respectively. All products shall be sold on "as is" basis.

"Mounts" are defined as designs that hold a diamond(s) / gemstone(s) / precious stone(s) in place, which may or may not have diamonds/ gemstones. Users can select Mounts and loose diamonds separately to create customized Jewellery. "Loose Diamonds" are individual diamonds that can be bought without being set on Mounts.

 

Description of Services

This Website provides access to trading, pricing, news and other information services related to diamonds, precious stones / gemstones and jewellery. Certain Services available on this Website are for the use of Users only. This Website offers services for Users who wish to purchase precious stones / diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend for good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Users who rely on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any wrong interpretations by the purchaser and/or any legal action on this account.

 

Registration

Users may register on the Website to become Users prior to the completion of any transaction on the Website. Guest checkouts will be provided with a user account on completion of purchase.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited to their valid name, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

Registration is only a one time process and if the User has previously registered, he/she shall login / sign into his / her account. Registration shall be permitted only for individuals and any legal entity, or corporation, company etc.

 

Order
Retail Purchase

Any User who wishes to purchase an item from the Website can either:

  1. Add the selected loose diamond(s) directly to the shopping cart; or
  2. Customize jewellery by adding diamond(s) to a ring, pendant, earring or any other type of jewellery that is expressly stated as customizable on the Website and then add the product to the shopping cart; or
  3. Choose from the selection of Jewellery available on the Website and add the item to the shopping cart; or
  4. Call our  consultants on the numbers provided in the “contact us” section to place an order.

 

In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Users shall also provide any other mandatory information required under the applicable law like Personal Account Number (PAN) at the time of purchase.

On payments options other than “Cash on Delivery (COD)”, all orders shall be considered complete only after the payment has been received by DisenoJewels.com.

To confirm the orders for COD Payment, DisenoJewels.com shall telephonically call the Users who have placed orders through the Website and ask the User a verification question. DisenoJewels.com will be able to confirm the order only after the verification question is successfully answered by the User.

Once the purchase of the product item(s) is confirmed, DisenoJewels.com:

  1. In the case of Loose Diamond or customized jewellery - order for the diamond(s), set it on the Mount and deliver it to the User; or
  2. In the case of Jewellery - order for the manufacture of the Jewellery and deliver it to the User.
  3. In the event the bank rejects to honour any payment transaction made by a User towards an order, DisenoJewels.com shall have the right to refuse to ship the order to the User without any liability whatsoever.
  4. For COD orders Disenojewels.com holds the rights to cancel any order if customer check does not seem satisfactory without giving any reasons.

 

Product Availability

DisenoJewels.com may not own any of the diamonds and other products listed on the Website. In such cases, DisenoJewels.com only orders the products listed on the Website from third party traders and merchants after the confirmation of the order by the User and delivers the same to the User. In such a scenario, there is a possibility that the item ordered by the User might have been traded since the listing on the Website might not be available at that point of time and DisenoJewels.com is not in a position to confirm the user’s order.

In the event the diamond(s) get(s) traded in the market after making the payment / sealing the order, DisenoJewels.com will call the User and suggest an alternate diamond. In case the User chooses a new diamond, DisenoJewels.com shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the User shall pay the differential amount. If the cost of the new selection is less expensive than the previous one, DisenoJewels.com shall refund the excess amount to the User in the manner specified below in this Terms of Use.

In the event the user is not satisfied with the alternate options available and the user cancels the order, DisenoJewels.com shall refund the amount of the order within 21 days from the cancellation of the order by the user.

Pricing Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.

Infrequently, data may be inaccurately displayed on the Website due to system errors. DisenoJewels.com reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable.

 

Gifting

To collect the physical product, the recipient will have to provide any one of the following government approved photo identification proof:

  • Ration Card ( should be issued in the name of the User / recipient
  • Drivers License;
  • Permanent Account Number (PAN) card;
  • Voters Identification card; or

As it is a mandatory requirement as per local laws, the price of the gift (notional amount) will be mentioned on the external cover of the package. In the event the User wishes to have a copy of the invoice, he / she can request DisenoJewels.com to ship an additional copy of the invoice to the required address at the time of placing the order. Any applicable tax, including any gift tax, if any, shall be borne by the User.

 

Insurance

Only transit insurance shall be provided by DisenoJewels.com and it shall be valid only upto the time of acceptance of delivery.

 

Certificate

Diamonds

All Loose Diamonds will be accompanied by certificates which will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.

 

Jewellery / Mounts

The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewellery will be certified either by an independent third party certifying authority or by DisenoJewels.com depending on the value of the Jewellery.

 

Usage of Promo Code issued by the Company

DisenoJewels.com has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
DisenoJewels.com can at any time ask the User for the proof of having received the promo code.

Promo codes can be used only on specific orders as deemed fit by DisenoJewels.com. Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of DisenoJewels.com. Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.

For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.

 

WELCOME25 Offer

  • The offer is applicable only on Diamond and Gemstone Jewellery on minimum purchase of Rs.15000.
  • This offer can be availed either on disenojewels.com
  • This offer is valid till 21st Nov 2016.
  • The coupon code is applicable on the total merchandise value including VAT and applicable taxes.
  • The coupon code can be combined with the existing discounts on the website. Only one coupon code can be applied in an order.
  • The value of the coupon utilised shall not be refunded in case of returns, however in case of exchange, such value shall be adjusted
  • In the event that the Customer Details are found to be incorrect/ insufficient, disenojewels.com retains the right to cancel the coupon code issued
  • Diseno Jewels shall not be liable and responsible, in any manner whatsoever, if the coupon code is misused, used without permission or for any unauthorised and/or fraudulent purchase/s made using the coupon code
  • By placing an order, the customer accepts all terms and conditions specified on disenojewels.com
  • disenojewels.com reserves the right to change the terms and conditions or deactivate the offer at any time without prior notice

 

RAKHI15 2018 Offer

  • With Promo Code RAKHI15 enjoy flat 15% discount on Jewellery.
  • The offer is applicable only on Diamond and Gemstone Jewellery.
  • This offer can be availed on disenojewels.com
  • This offer is valid from 6th August 2018 00:00hrs to 12th August 2018 23:59hrs.
  • The coupon code is applicable on the total merchandise value including taxes.
  • The coupon code cannot be combined with the existing discounts on the website. Only one coupon code can be applied in an order.
  • The value of the coupon utilised shall not be refunded in case of returns or exchange
  • In case you wish to avail a 30-Day money back or Lifetime Exchange, then the value of the discount applied will be deducted while computing the value of the refund amount or the exchange product.
  • In the event that the Customer Details are found to be incorrect/ insufficient, disenojewels.com retains the right to cancel the coupon code issued
  • Diseno Jewels shall not be liable and responsible, in any manner whatsoever, if the coupon code is misused, used without permission or for any unauthorised and/or fraudulent purchase/s made using the coupon code
  • By placing an order, the customer accepts all terms and conditions specified on disenojewels.com
  • disenojewels.com reserves the right to change the terms and conditions or deactivate the offer at any time without prior notice 

 

#RegisterWithDiseno Offer (November 2018)

 

  • The offer is open to residents of India aged 18 years or over except employees of Diseno Jewels and anyone otherwise connected with the organisation.
  • There is no entry fee and no purchase necessary to enter this offer.
  • By entering this offer, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • Route to entry for the offer and details of how to enter are only on disenojewels.com website.
  • Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  • Closing date for entry will be 19thNovermber 2018 23:59:59 IST. After this date no further entries to the offer will be permitted.
  • No responsibility can be accepted for entries not received.
    • The rules of the offer and how to enter are as follows:
    • Sign up on http://disenojewels.com
    • Enter your Full Name, Address, Contact Number and Email.
    • Incomplete entries will not be eligible for offer.
    • Disenojewels.com reserves the right to cancel or amend the offer and these terms and conditions without prior notice.
    • Disenojewels.com is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this offer.
    • The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
    • Winners will be chosen by lucky draw and informed by 25thNovember, 2018.
    • The winner will be notified by email or Telephone. If the winner cannot be contacted or do not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
    • The promoter will notify the winner when and where the prize can be collected / is delivered.
    • The promoter’s decision in respect of all matters to do with the offer will be final and no correspondence will be entered into.
    • By entering this offer, an entrant is indicating his/her agreement to be bound by these terms and conditions.
    • The offer and these terms and conditions are subject to Mumbai Jurisdiction.
    • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
    • Entry into the offer will be deemed as acceptance of these terms and conditions.
    • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Diseno Jewels and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://disenojewels.com.
    • The Winner would have to provide to Diseno Jewels a copy of a government issued Proof of Identification and Address like PAN Card, Passport, Aadhar Card etc. to claim the prize. The name on the proof and form need to be the same.
    • Diseno Jewels reserves the right, at its sole discretion, to cancel, terminate, modify or suspend the offer (or portion thereof).Diseno Jewelsalso reserves the right at its sole discretion to disqualify the Entry of any individual. Any local taxes (except GST) on prize and any expenses (except shipping) not specified herein are the sole responsibility of winner. Should a dispute arise regarding the identity of the claimant, Diseno Jewels reserves the sole right to determine the eligible party. By entering, entrant waives all rights to bring (and covenants not to bring) any claim against Diseno Jewels or any others associated with this offer. Entrants further agree to release and hold harmless Diseno Jewels from any and all liability arising from their participation in the Contest, or Diseno Jewels use of any entry information.

 

Conflict Free Diamond Policy

DisenoJewels.com recognizes the great harm caused by conflict diamond mining / trading. DisenoJewels.com will not purchase, sell, contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.

Terms & Conditions of use of the website

 

  1. BY USING THIS WEBSITE YOU REPRESENT AND WARRANT THAT:
    1. Youare 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.
    2. All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
    3. Your use is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is strictly prohibited and any misrepresentation, misappropriation, fraud, error, omission by you shall render you liable for all losses, damages etc., for which you un-conditionally indemnify and keep DisenoJewels.com indemnified.
    4. Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the Website,including but not limited to, any public display, description,performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content
    5. You will not (a) use any product or service available on the Website and/ Services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms DisenoJewels.com or any other person or entity, as determined in the DisenoJewels.com's sole discretion. In the event you want to advertise your product, kindly contact us.
    6. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services
    7. You will not engage in any form of antisocial, disrupting, or destructiveacts, including "flaming", "spamming", "flooding", "trolling", "phishing" and"griefing" as those terms are commonly understood and used on the Internet.
    8. You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
    9. DisenoJewels.com cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms of Use, and, as between you and DisenoJewels.com, you hereby assume all risk of harm orinjury resulting from any such lack of compliance.
    10. All information, content and material contained on the Website and / or Services are DisenoJewels.com copyrighted property. All trademarks,services marks, trade names, and trade dress are proprietary to DisenoJewels.com. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the DisenoJewels.com's express written permission.
    11. You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by DisenoJewels.com and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that DisenoJewels.com is not responsible for those sites. DisenoJewels.com reserves the right to disable links from third-party sites to the Website, although DisenoJewels.com is under noobligation to do so.
  2. YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
    1. The information, content and materials on this website and / or services are provided on an "as is" and "as available" basis. DisenoJewels.com and all its affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement.
    2. DisenoJewels.com makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, DisenoJewels.com cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. DisenoJewels.com does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While DisenoJewels.com makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, DisenoJewels.com reserves the right to refuse the sale of that item.
    3. DisenoJewels.com does not warrant that the functions contained in content, information and materials on the website and / or services, including, without limitation any third party sites or services linked to the website and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the website or the servers that make such content, information and materials available are free of viruses or other harmful components.
    4. Any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
    5. You hereby indemnify, defend, and hold DisenoJewels.com, DisenoJewels.com's distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the website.
    6. You expressly understand that under no circumstances, including, but not limited to, negligence, shall the company be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) the use or the inability to use the website and / or services; or (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website and / or services or (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website and / or services; or (v) any other matter relating to the website and / or services.
    7. DisenoJewels.com or any of the foregoing entities' respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the company's reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of the company or any of the foregoing entities' respective resellers, distributors, service providers and suppliers, you further acknowledge and agree that neither the company nor any of the foregoing entities' respective resellers, distributors, service providers and suppliers are responsible or liable for (a) any incompatibility between the website and / or services and any other website, service, software or hardware or (b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of may not apply to you.
    8. Each paragraph, clause, sub-clause and provision of this terms of use shall be severable from each other and if for any reason any paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereto, the full effect thereof, subject only to any contrary provision of the law to the effect that where this provision of this terms of use or any paragraph, clause, sub-clause or provision hereof would be but for the provisions of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid terms of use, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law.
    9. Those who use and access the website and / or services do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. These terms of use is governed by the laws of India. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this letter, shall be subject to the jurisdiction of the courts at Mumbai.
    10. All the contents on the website, of any manner, whatsoever, is Copyrighted work is protected under Indian Copyright Act, 1957. The unauthorized reproduction and distribution of our Copyrighted Work via the internet or through any other mode or medium without our express written permission shall constitute copyright infringement under the Copyright Act, 1957. Your act of infringement of our Copyrighted copyright and proprietary right makes you liable for action in law that includes prosecution under the Code of Civil Procedure, 1908, Code of Criminal Procedure, 1973 and all other applicable laws from time to time.
    11. In the event of breach of the terms and conditions of these terms of use by the user, the user shall be promptly liable to indemnify DisenoJewels.com for all the costs, losses and damages caused to DisenoJewels.com as a result of such a breach. Further in the event of your breach of these terms of use, you agree that DisenoJewels.com will be irreparably harmed and will not have an adequate remedy in money or damages. therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. DisenoJewels.com's right to obtain such relief shall not limit its right to obtain other remedies.
    12. Any failure of DisenoJewels.com to exercise or enforce any right or provision of these terms of use shall not operate as a waiver of such right or provision.

 

I HAVE READ THE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

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